CCaaS & UCaaS Comparables

Private M&A multiples and public market comps in contact center, unified communications, and CX AI.

23 private transactions $ in millions Private: updated Mondays · Public: live

Avg EV / LTM Rev

2.2x

Across disclosed deals

Median EV / LTM Rev

1.9x

Trailing 12-month distribution midpoint

Avg EV / LTM EBITDA

9.9x

Across disclosed deals

Median EV / LTM EBITDA

8.9x

Trailing 12-month distribution midpoint

Showing 23 of 23 ⬇ Download CSV

Date ↓	Target ⇅	Acquirer ⇅	EV ⇅	LTM Rev ⇅	EV / Rev ⇅	LTM EBITDA ⇅	EV / EBITDA ⇅	Rationale

Methodology & Sources

Universe. Private M&A transactions in CCaaS, UCaaS, CX AI, and adjacent unified communications software. Rolling window. US and Europe.

Multiples. Enterprise value divided by last twelve months revenue (EV / LTM Rev) and EBITDA (EV / LTM EBITDA). Figures where disclosed or reasonably estimated.

Exclusions. Cognigy / NICE (14.7x revenue, agentic AI premium) and Vyopta / HP (40x EBITDA, UC analytics niche). Both remain visible in the table, flagged "Excl."

FX. European transactions converted at prevailing rates at announcement. Multiples computed in local currency and are FX-neutral.

Sources. Capital IQ, press releases, broker discussion materials, Telegraph Hill Advisors (Broadvoice discussion materials, March 2026), and Harbor Ridge Capital research.

Last updated: November 9, 2026, 12:30 PM PT

Avg EV / LTM EBITDA

9.3x

Public market, 6 constituents

Median EV / LTM EBITDA

9.2x

Trading as of market close

Avg Rule of 40

Growth + EBITDA margin

Median YoY Growth

6.0%

Last reported quarter, annualized

6 companies As of Nov 9, 2026 · 5:00 PM ET ⬇ Download CSV

Ticker	Price	Market Cap	EV	LTM Rev	EV / Rev	EV / EBITDA	Growth YoY	Gross Margin	Rule of 40

Public Comps Methodology

Universe. Publicly traded companies with meaningful CCaaS, UCaaS, or CX exposure. Diversified megacaps (Microsoft, Salesforce, Cisco) excluded; pure-play and segment-material companies included.

Pricing & multiples. Market cap and enterprise value refreshed daily after US market close. LTM financials from latest filings. Multiples recalculated nightly.

Rule of 40. Trailing twelve months revenue growth plus trailing twelve months EBITDA margin. A commonly used efficiency benchmark for SaaS and tech services businesses.

Sources. Yahoo Finance, SEC EDGAR filings, Capital IQ. Harbor Ridge Capital research.

Last updated: November 9, 2026, 5:00 PM ET

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